Cisco 300-135: CCNP - TSHOOT - Troubleshooting and Maintaining Cisco IP Networks

Course Information

Course Name: Cisco 300-135: CCNP - TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Online Course
Certification Track: Cisco CCNP Routing and Switching
Exam Focus: Cisco 300-135 TSHOOT (Legacy)
Total Video Hours: 26 Hrs 7 Min
Total Videos: 62
Delivery Mode: Online, instructor-led video training
Skill Level: Intermediate to Advanced Network Professionals

This course addresses enterprise-level troubleshooting practices using a structured, ITIL-aligned approach. Emphasis is placed on fault isolation, root cause analysis, and solution verification within routed and switched Cisco IP networks.

Included in This Course

• 26+ hours of high-quality video instruction

• 62 professionally structured troubleshooting lessons

• Real-world Cisco network troubleshooting scenarios

• Routing, switching, and security fault analysis techniques

• IPv4 and IPv6 interoperability troubleshooting coverage

• VLAN, Layer 2, and Layer 3 issue resolution methods

• Enterprise service troubleshooting for VoIP, wireless, and video

• Exam-aligned preparation for Cisco 300-135 TSHOOT

• Lifetime online access through Horizons Unlimited

Course Outline

• Troubleshoot Multi-Protocol System Networks

• Troubleshoot EIGRP

• Troubleshoot OSPF

• Troubleshoot eBGP

• Troubleshoot Routing Redistribution Solution

• Troubleshoot a DHCP Client and Server Solution

• Troubleshoot NAT

• Troubleshoot First Hop Redundancy Protocols

• Troubleshoot IPv6 Routing

• Troubleshoot IPv6 and IPv4 Interoperability

• Troubleshoot Switch-to-Switch Connectivity for the VLAN Based Solution

• Troubleshoot Loop Prevention for the VLAN Based Solution

• Troubleshoot Access Ports for the VLAN Based Solution

• Troubleshoot Private VLANs

• Troubleshoot Port Security

• Troubleshoot General Switch Security

• Troubleshoot VACL and PACL

• Troubleshoot Switch Virtual Interfaces (SVIs)

• Troubleshoot Switch Supervisor Redundancy

• Troubleshoot Switch Support of Advanced Services (Wireless, VoIP, Video)

• Troubleshoot a VoIP Support Solution

• Troubleshoot a Video Support Solution

• Troubleshoot Layer 3 Security

• Troubleshoot Issues Related to ACLs Used to Secure Access to Cisco Routers

• Troubleshoot Configuration Issues Related to AAA Server Authentication

• Troubleshoot Security Issues Related to IOS Services (NTP, HTTP, FTP, RCP)

Cisco enterprise environments demand professionals who can maintain operational continuity while managing complex routing, switching, and security infrastructures. Cisco 300-135: CCNP - TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Online Course addresses this requirement by focusing on structured troubleshooting processes rather than isolated configuration tasks. Network reliability depends on the ability to identify faults efficiently, validate hypotheses, and apply corrective actions without disrupting business operations.

Cisco CCNP troubleshooting responsibilities extend beyond basic connectivity checks. Modern IP networks integrate dynamic routing protocols, high-availability mechanisms, security controls, and advanced services that interact in layered architectures. This CCNP TSHOOT course emphasizes understanding those interactions and identifying how misconfigurations, protocol failures, or service dependencies affect network behavior.

Routing protocol troubleshooting forms a foundational component of this training. EIGRP, OSPF, and eBGP environments introduce complexities such as neighbor adjacency issues, route selection inconsistencies, and redistribution loops. Through scenario-driven instruction, this course demonstrates how to analyze routing tables, protocol states, and topology databases to isolate routing failures within multi-protocol networks. Redistribution troubleshooting highlights common design pitfalls and resolution strategies essential for enterprise stability.

DHCP and NAT troubleshooting are critical for user access and external connectivity. Address allocation failures, relay misconfigurations, and NAT translation issues can impact entire user segments. This course explains systematic verification techniques, packet flow analysis, and IOS diagnostic tools required to restore service quickly and accurately.

High-availability technologies such as First Hop Redundancy Protocols are vital for network uptime. Troubleshooting HSRP, VRRP, and related protocols requires understanding election processes, interface tracking, and failover behaviors. This CCNP TSHOOT course presents clear methodologies for identifying redundancy failures and ensuring seamless gateway availability.

IPv6 adoption continues to expand across enterprise networks. Troubleshooting IPv6 routing and IPv4/IPv6 interoperability is a critical professional skill. This training covers dual-stack environments, tunneling mechanisms, and transition technologies, enabling network engineers to diagnose protocol mismatches, addressing issues, and routing inconsistencies across mixed environments.

Layer 2 switching remains a frequent source of enterprise network disruptions. VLAN-based solutions require accurate trunking, loop prevention, and access port configuration. This course addresses switch-to-switch connectivity, Spanning Tree Protocol issues, access port misconfigurations, and private VLAN isolation challenges. By applying structured troubleshooting frameworks, learners gain the ability to resolve broadcast storms, VLAN mismatches, and forwarding anomalies.

Switch security mechanisms play a major role in protecting enterprise access layers. Port security, VACLs, PACLs, and general switch security configurations can introduce connectivity problems when improperly implemented. The course demonstrates how to balance security enforcement with operational accessibility by analyzing policy behavior and verifying forwarding paths.

Advanced switching topics such as Switch Virtual Interfaces and supervisor redundancy require deeper architectural understanding. SVI troubleshooting involves diagnosing inter-VLAN routing failures, addressing inconsistencies, and control-plane dependencies. Supervisor redundancy troubleshooting focuses on high-availability architectures within modular switches, emphasizing stateful failover verification and hardware-level diagnostics.

Enterprise networks increasingly rely on integrated services including wireless, VoIP, and video. Service quality issues often originate from underlying network faults rather than application misbehavior. This CCNP TSHOOT course explains how to troubleshoot QoS dependencies, multicast behavior, and service-specific requirements to maintain consistent performance across real-time communication platforms.

VoIP and video support troubleshooting focuses on latency, jitter, packet loss, and signaling dependencies. Learners gain insight into isolating network-induced service degradation and validating end-to-end service delivery within Cisco IP networks.

Security troubleshooting extends into Layer 3 protections and router-based access controls. ACL misconfigurations, AAA authentication failures, and IOS service vulnerabilities can prevent legitimate access or expose networks to risk. This training provides structured approaches for verifying ACL logic, authentication flows, and secure management services such as NTP, HTTP, FTP, and RCP.

Throughout the course, instructor Chrys Thorsen applies ITIL-aligned troubleshooting practices that prioritize documentation, hypothesis testing, and verification. Rather than focusing on memorization, the course emphasizes repeatable processes applicable to real enterprise environments and Cisco certification exams alike.

Cisco 300-135: CCNP - TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Online Course serves as both an exam-aligned training resource and a professional development asset. Network engineers responsible for maintaining complex Cisco IP infrastructures gain the analytical mindset and technical depth required to support business-critical networks with confidence and precision.

FAQs

Who should take the Cisco 300-135 CCNP TSHOOT course?
Network engineers, administrators, and support professionals working with Cisco routed and switched enterprise networks benefit most from this course.

Does this course align with the Cisco 300-135 TSHOOT exam?
Yes, the course content is aligned with the legacy Cisco 300-135 CCNP TSHOOT exam objectives and real-world troubleshooting scenarios.

Is this course suitable for hands-on troubleshooting skills?
The course focuses on scenario-based troubleshooting methodologies applicable to live enterprise network environments.

Are IPv6 troubleshooting topics included?
Yes, IPv6 routing, dual-stack environments, and IPv4/IPv6 interoperability troubleshooting are fully covered.

Does the course include switching and VLAN troubleshooting?
Extensive coverage is provided for VLANs, Spanning Tree, access ports, private VLANs, and switch security issues.

How long is the course content?
The course includes 26 hours and 7 minutes of video instruction across 62 lessons.