CompTIA A+ 220-1001 (Core 1) and CompTIA A+ 220-1002 (Core 2)

Course Information

CompTIA A+ 220-1001 (Core 1) and CompTIA A+ 220-1002 (Core 2) Online Course provides in-depth training aligned with the official CompTIA Core Series objectives. The course focuses on growing areas of IT support, including expanded security baselines, operational procedures, and performance-based assessment methods. Learners gain hands-on knowledge applicable to help desk, technical support, and entry-level IT roles.

The training is delivered through an online learning environment designed to accommodate busy schedules, offering flexibility and convenience without compromising depth or accuracy. As a CompTIA Authorized Partner course, the content reflects industry standards and employer expectations.

Authorized Status: CompTIA Authorized Partner

Course Duration: 79 Hours 51 Minutes
Delivery Format: On-demand online instruction
Total Videos: 395
Accessibility: Closed captions included

Course Coverage:

• 30 structured topics

• 830 preparation questions

Certification: Certificate of Completion

Included in This Course

• 79 hours 51 minutes of professional IT training

• 395 on-demand instructional videos

• Closed captions for accessibility

• Coverage of both Core 1 (220-1001) and Core 2 (220-1002) exams

• 30 structured learning topics aligned with exam objectives

• 830 preparation questions for exam readiness

• Certificate of Completion upon finishing the course

Course Outline

CompTIA A+ 220-1001 (Core 1)

1.0 Mobile Devices

• What are we covering?

• 1.1 Given a scenario, install and configure laptop hardware and components

• 1.2 Given a scenario, install components within the display of a laptop

• 1.3 Given a scenario, use appropriate laptop features

• 1.4 Compare and contrast characteristics of various types of other mobile devices

• 1.5 Given a scenario, connect and configure accessories and ports of other mobile devices

• 1.6 Given a scenario, configure basic mobile device network connectivity and application support

• 1.7 Given a scenario, use methods to perform mobile device synchronization

2.0 Networking

• What are we covering?

• 2.1 Compare and contrast TCP and UDP ports, protocols, and their purpose

• 2.2 Compare and contrast common networking hardware devices

• 2.3 Given a scenario, install and configure a basic wired/wireless SOHO network

• 2.4 Compare and contrast wireless networking protocols

• 2.5 Summarize the properties and purposes of services provided by networked hosts

• 2.6 Explain common network configuration concepts

• 2.7 Compare and contrast internet connection types, network types, and their features

• 2.8 Given a scenario, use appropriate networking tools

3.0 Hardware

• What are we covering?

• 3.1 Explain basic cable types, features, and their purposes

• 3.2 Identify common connector types

• 3.3 Given a scenario, install RAM types

• 3.4 Given a scenario, select, install, and configure storage devices

• 3.5 Given a scenario, install and configure motherboards, CPUs, and add-on cards

• 3.6 Explain the purposes and uses of various peripheral types

• 3.7 Summarize power supply types and features

• 3.8 Given a scenario, select and configure appropriate components for a custom PC configuration

• 3.9 Given a scenario, install and configure common devices

• 3.10 Given a scenario, configure SOHO multifunction devices and printers

• 3.11 Given a scenario, install and maintain various print technologies

4.0 Virtualization and Cloud Computing

• 4.1 Compare and contrast cloud computing concepts

• 4.2 Given a scenario, set up and configure client-side virtualization

5.0 Hardware and Network Troubleshooting

• What are we covering?

• 5.1 Given a scenario, use best practice methodology to resolve problems

• 5.2 Troubleshoot motherboards, RAM, CPUs, and power issues

• 5.3 Troubleshoot hard drives and RAID arrays

• 5.4 Troubleshoot video, projector, and display issues

• 5.5 Troubleshoot common mobile device issues

• 5.6 Troubleshoot printers

• 5.7 Troubleshoot wired and wireless network problems

CompTIA A+ 220-1002 (Core 2)

Module 1 – Operating Systems

• Compare operating system types and purposes

• Compare Microsoft Windows versions

• Summarize OS installation and upgrade considerations

• Use Microsoft command line tools

• Use Microsoft OS features and tools

• Use Windows Control Panel utilities

• Summarize application installation concepts

• Configure Windows networking

• Use Mac OS and Linux client features

Module 2 – Security

• Physical security measures

• Logical security concepts

• Wireless security protocols and authentication

• Malware detection, removal, and prevention

• Social engineering threats and vulnerabilities

• Windows OS security settings

• Workstation security best practices

• Mobile device security methods

• Data destruction and disposal

• SOHO network security configuration

Module 3 – Software Troubleshooting

• Troubleshoot Windows OS issues

• Resolve PC security problems

• Malware removal procedures

• Mobile OS troubleshooting

• Mobile application security issues

Module 4 – Operational Procedures

• Documentation best practices

• Change management fundamentals

• Disaster prevention and recovery

• Safety and environmental controls

• Privacy, licensing, and policy concepts

• Professional communication techniques

• Basics of scripting

• Remote access technologies

CompTIA A+ 220-1001 and 220-1002 Online Course

CompTIA A+ 220-1001 (Core 1) and CompTIA A+ 220-1002 (Core 2) Online Course addresses the foundational knowledge and practical skills required for modern IT support environments. IT professionals are expected to diagnose, maintain, and secure a wide range of technologies, from mobile devices to enterprise networks. This course aligns directly with CompTIA’s performance-based certification standards, ensuring technical readiness for real-world scenarios.

CompTIA A+ certification is widely recognized as the entry point into the IT industry. Employers value the credential because it validates hands-on ability rather than theoretical understanding alone. The course emphasizes problem-solving, operational procedures, and security awareness, reflecting the realities of day-to-day IT support responsibilities.

Core 1 focuses on hardware, networking, mobile devices, virtualization, cloud computing, and troubleshooting. Learners develop a strong understanding of how devices function individually and within networked environments. Instruction explains how to install, configure, and maintain hardware components while adhering to best practices.

Mobile device coverage includes laptops, tablets, and handheld devices. Learners gain experience configuring hardware components, managing displays, and supporting mobile connectivity. Synchronization methods and application support are explained to ensure device usability across platforms.

Networking instruction addresses protocols, ports, hardware, and connectivity models. TCP and UDP comparisons, SOHO network configuration, and wireless standards are explained with practical scenarios. Networking tools are introduced to support diagnostics and performance evaluation.

Hardware instruction builds proficiency in cables, connectors, memory, storage, motherboards, CPUs, and peripherals. Learners understand how to assemble, upgrade, and maintain systems according to customer requirements. Printer technologies and multifunction devices are also covered, reflecting common support tasks.

Virtualization and cloud computing concepts address modern infrastructure trends. Learners understand client-side virtualization and cloud service models, supporting hybrid and remote work environments.

Troubleshooting methodology forms a critical component of Core 1. Structured problem-solving approaches are applied to hardware failures, network issues, display problems, mobile device faults, and printer malfunctions. These skills are essential for effective IT support roles.

Core 2 expands into operating systems, security, software troubleshooting, and operational procedures. Operating system instruction includes Windows, macOS, and Linux client environments. Learners gain experience using command-line tools, system utilities, and configuration features.

Security training reflects growing industry emphasis on data protection and threat mitigation. Physical and logical security concepts are explained alongside malware prevention, wireless security, social engineering risks, and workstation hardening practices.

Software troubleshooting addresses OS errors, security incidents, malware infections, and mobile application issues. Learners apply structured troubleshooting procedures to identify and resolve problems efficiently.

Operational procedures emphasize professionalism, documentation, change management, disaster recovery, and communication. These skills support compliance, teamwork, and service quality in IT environments.

The course includes extensive preparation resources, including 830 practice questions, reinforcing exam readiness and technical understanding. The combined content of Core 1 and Core 2 ensures full coverage of CompTIA A+ certification objectives.

Career opportunities associated with CompTIA A+ certification include Help Desk Technician, Desktop Support Administrator, Service Desk Analyst, Technical Support Specialist, and Associate Network Engineer. Salary ranges typically fall between $40,000 and $70,000 depending on experience and location.

CompTIA A+ 220-1001 and 220-1002 Online Course supports individuals beginning an IT career or transitioning into technical support roles. The training replaces previous A+ versions and reflects current industry standards.

Frequently Asked Questions (FAQ)

What does the CompTIA A+ 220-1001 and 220-1002 course cover?

The course covers hardware, networking, mobile devices, operating systems, security, software troubleshooting, and operational procedures aligned with Core Series objectives.

Is this course suitable for beginners?

Yes, the course is designed for individuals starting a career in IT support and technical services.

How is the training delivered?

The course is delivered through an online learning platform with on-demand videos and flexible study options.

Does the course include exam preparation?

Yes, the course includes 830 preparation questions aligned with CompTIA A+ exam objectives.

Is a certificate provided?

Yes, a Certificate of Completion is provided after completing the course.

Are both Core 1 and Core 2 included?

Yes, the course provides full access to both CompTIA A+ 220-1001 and 220-1002 training.